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  FAQs... or... been 'ere before!  
 

This section pulls together some of the most commonly asked questions people have when their web site starts going belly up... the majority of this information can be found scattered around the Symptoms and Solutions section, but I've done a simplified version here, for ease of reference... Wow! I've a heart of gold! :o)


 
  Those niggly questions...  
 

1.  Why does it take so long for the background of my website to load?

2.  Why doesn't my background fit the screen?

3.  Where did my text go?

4.  Why doesn't my text blink?

5.  Why won't my scrolling text effect work?

6.  Why doesn't my font show up on other computers?

7.  Why does my page take so long to appear?

8.  Why does a red cross appears where my graphics should go?

9.  Why does my graphic vanish when I look at my page on someone else's computer?

10. Why doesn't my table fit the screen?

11. What's a flat file structure?

 
  And the answers!  
Top Why does it take so long for the background of my website to load?  
 

The file you're using in the background is probably "too" large. Try to keep background images as small as possible - the one I've used for this site is only about 1KB

 
  Why doesn't my background fit the screen?  
 

Make sure that your background will work at the most common screen resolutions... these are 800 x 600 (SVGA) and 1024 x 768 (XGA). Images that are slightly too narrow will tile horizontally across the page - leading to ugly looking repeats if you're not careful. Images that are too wide will have the right hand side missing!

 
Top Where did my text go?!!  
 

You've probably used a colour that's too similar to the background colour. Just drag your mouse over where you think you put the text, fingers crossed it'll select something. Then, change it to colour that contrasts with the background!

 
Top Why doesn't my text blink?  
 

If you've got Microsoft Internet Explorer... this effect WILL NOT SHOW UP! It is not supported by that browser and will only work in Netscape Navigator.

 
Top Why won't my scrolling text effect work?  
 

Scrolling text - or the marquee effect - is one, like the "blink" effect, that is browser specific. It just won't show up in Netscape Navigator.

 
Top Why doesn't my font show up on other computers?  
 

If you're using a font that isn't installed on your audience's machine... then a substitution will be made. Use font tags which offer alternatives... like this:

<font face="Verdana, Arial, Helvetica, sans-serif">Some text in here.</font>

If the person's machine doesn't have Verdana, then the next font it attempts to use is Arial, then Helvetica (a Mac font) and lastly any sans-serif font.

 
Top Why does my page take so long to appear?  
 

Have you used a lot of graphics? If so, have a look at how large the file size is for them. Large image files take time to download.

Try to keep image sizes small - or if you want to include a big graphic, do a link from a smaller version people can click on if they want to. To reduce the size of your image, try one of the image optimizers which can be found in packages like Macromedia Fireworks, or one of the free online services such as NetMechanic's GIFBot or Adobe's Online Optimizer

 
Top Why does a red cross appears where my graphics should go?  
 

Is the image file what and where the web page expects it to be? If you move / rename the image file, you need to amend your page to reflect the changes. Once you're ready to upload it, you must recreate exactly what the web page is expecting to find... in other words, make sure the graphics get popped online too and in the right places!

 
Top Why does my graphic vanish when I look at my page on someone else's computer?  
 

Does the HTML for the image source make reference to your own computer? For example, C:\pictures\piccie.jpg - an absolute reference. Make sure you always use RELATIVE references to files, not ABSOLUTE. Relative references will look something like...

If the image is stored in the same folder as the web page it's in you would type:
<img src="working.gif">

If the image is stored in a subfolder below the folder your web page is in, you'd type:
<img src="subfolder/working.gif">

If the image is stored in folder above the folder your web page is in, you'd type:
<img src="../working.gif">

 
Top Why doesn't my table fit the screen?  
 

How have you defined the width of your table row? If you set the width as 1024 pixels, someone with a screen resolution of 800 pixels width is not going to be able to see everything without scrolling. Try using percentages to define the widths rather than pixels - or think long and hard about the measurements you're going to use!!!

 
Top What's a flat file structure?  
 

It's where all your HTML files and images live within the same folder - you don't put images or anything else in any sub-folders. T171 web reports are specifically asked to be in a flat file structure - if you do find that your HTML Editor has created some folders - you need to move the contents, and make sure that all links and references are updated.

 
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Last update
11 January, 2004
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